Gratitude & Its Impact on Creativity

In the past, I have blogged about interesting research on gratitude in the days leading up to Thanksgiving. I thought I would share new research on the topic.  Nashita Pillay and her colleagues published a new study earlier this year (January 2020) in Organizational Behavior and Human Decision Processes.  The paper was titled, “Thanks for your ideas: Gratitude and team creativity.”  The scholars examined the impact that expressing gratitude has on a team’s ability to accomplish a creative task.  The researchers conducted two experimental studies.  In one study, they asked 1/2 of the participants to write about something for which they were grateful.  The other half were in the control condition.  Here is the instruction for the “gratitude” condition:

There are many things in our lives, both large and small, that we might be grateful about. For the next 5 min, think back and write in detail about why you are grateful or thankful for your team members. These team members include the people you just worked with and past team members. Please elaborate on why you feel grateful or thankful and provide contextual information where necessary.

Then, the research subjects worked in groups to accomplish a team creativity task (How might we creatively improve university education?).   The scholars asked the participants to generate ideas that were both practical and original.   What did they find?   Gratitude enhances the intellectual exchange of ideas within teams, and as a result, team creativity rises.  In a second study, they confirmed that gratitude has a more beneficial effect than positive emotions in general.  Why does gratitude have this positive impact on team creativity.  The scholars offer this explanation:

In grateful teams, initial ideas shared by team members would be more likely to trigger a response gesture by which the team works collectively to improve on the ideas.  The more effort teams with higher gratitude put into thinking and systematically integrating others’ ideas, the more likely that these ideas will become intriguing or novel—and would otherwise have been harder to generate (Stasser & Titus, 1987). Team members who feel grateful should be motivated to think deeply and thoroughly about how to reciprocate the benefits they have received from others and, in turn, engage in more information elaboration during team discussion, thereby supporting and building on others’ ideas.

3 ways great leaders communicate

A recent post I wrote gave six approaches for inspiring and motivating people – a critical component to being an effective leader.  Adding to that, much of what influences others comes from what we say. When you feel inspired or motivated, you remember what was said to conjure up those feelings.

Marcel Schwantes, principal and founder of Leadership From the Core, provides a list of three things great leaders say that build trust, which can then lead to inspiring and motivating others. The three phrases are:

1. “That was my fault.” All great and effective leaders know how to put their egos aside.

2. “I couldn’t have done it without you.” A much better, and more effective way, of saying thank you.

3. “Can I get your advice on this?” People think more highly of those who ask for help.

However, as with anything we say, there is another side of the coin – what we shouldn’t say. Schwantes provides this list too. Three phases include:

1. “That’s not my problem.”

2. “I’m in charge.”

3. “It’s impossible.”

These three phrases, which need no explanation, should never come out of the mouth of a leader.

Remember, Schwantes writes, “Words can be memorable and create immense value for you, or they can leave you shaking your head in frustration.” Make sure yours are the former.

Webinar: Employee Engagement Best Practices for 2021

Date: Thursday, December 10, 2021

Time: 1:00pm Eastern / 10:00 am Pacific

Presenters: David Long, VP of Assessment, DecisionWise

Cost: Complimentary, with free registration

One question to consider as you think about whether to put effort and investment into employee engagement: “Is engagement worth the effort and investment we put into it?” The short answer to this question is “yes,” but depending on the type of organization you are, engagement may be more critical or less critical to your success.

During this webinar we’ll share the best methods for preparing, administering, and rolling out the results from your employee engagement survey based on over 20 years of experience conducting surveys around the world. We’ll also identify the most common mistakes organizations make when conducting an employee engagement survey and how to avoid them.

This Webinar qualifies for SHRM and HRCI credit.  

Well Coached / Keith Wahl

Appointed 2019. After an original stint at Valor as head baseball coach and Assistant Athletic Director from 2007-2016, Coach Wahl served as the Athletic Director at Briarwood Christian before returning to Valor.

Prior to his first appointment, he was the head baseball coach at Mountain Vista High School from 2001-2007.

As a coach, he was named ABCA/Diamond Regional Coach of the Year (2011), Colorado State Coach of the Year (2016). His teams enjoyed success as well. At Valor, he coached State Champions (2016), Regional/District Champions (2011, 2013, 2014, 2016), League Champions (2009, 2010, 2011, 2016). At Mountain Vista, he coached State Runner-Up (2006) and League Champions (2006, 2007). 

He has also written and published the Well Coached series, novels about the lessons and hardships of coaching. Coach Wahl’s purpose is to serve others so they can fulfill God’s destiny and design for their lives. He hopes to create cultures focused on building relationships, atmosphere, and habits through the living ideas of Jesus Christ. It means the world to have the support of his wife, Alyson, and two kids, Mia and Brady, as he pursues his calling. 

Aeromoça Brasileira Causa Confusão em Voo Por Motivos Inesperados

Vídeo mostra prisão de homem em voo da Azul ao causar confusão a bordo

O caso aconteceu na última sexta-feira, 18 de outubro, em um voo da Azul entre Recife e Guarulhos a bordo de um Airbus A320neo. No vídeo, o passageiro claramente alterado teve que ser contido pelos comissários e passageiros a bordo.

Segundo um relato de um passageiro que estava a bordo e pediu para não ser identificado, o homem começou a importunar as comissárias de voo com comentários machistas mas as mesmas continuaram o seu atendimento com profissionalismo, já que infelizmente o machismo é algo corriqueiro no mundo atual.

O homem teria solicitado um suco para uma comissária no início do serviço de bordo, mas depois negou o mesmo, tendo começado a beber algum tipo de bebida alcoólica que trouxe consigo.

“Quem manda é o comandante, você não manda merda nenhuma”

Segundo o relato, uns drinques depois, o mesmo continuou a importunar as profissionais com assédio moral e sexual, e então elas foram auxiliadas por um comissário. O homem continuou a escalar as ofensas, e ameaçou abrir a porta da aeronave.

Ele afirmou que trabalhou 25 anos na aviação e sabia como abrir uma porta da aeronave, tanto a saída de emergência como a da cabine. Mas só há um jeito de abrir a porta em voo, que é explodindo-a ou quebrando-a com algum objeto, mas o elemento em questão não portava nenhum explosivo ou ferramenta, o que comprovava sua alteração e falta de conhecimento.

Homem teriado gritado Lula Livre após dar cabeçada em comissário

Ao ser contido por comissários, o homem chegou a desferir uma cabeçada no comissário de bordo, e logo após teria levantado e começado a gritar “Lula Livre”, frase utilizada por apoiadores do ex-presidente da república, Luís Inácio Lula da Silva, que está preso em Curitiba em decorrência dos processos da Operação Lava Jato.

Após estas atitudes, foi contido com socos e pontapés por outros passageiros que estavam fartos da confusão e machismo. A gritaria do homem inclusive acordou diversos bebês que estavam dormindo no voo, o que irritou muitos pais.

O homem foi contido com algemas de plástico (lacres) e amarrado num assento do corredor da primeira fileira. Após tomar esse sacode ficou mais reprimido, mas ainda reclamando da situação.

Original Video on FB

Como a aeronave já estava bem próxima de São Paulo, foi decidido pelo comandante seguir até o destino final. Pousando no Aeroporto Internacional de Guarulhos, o homem foi levado pela Polícia Federal.

O passageiro nos informou que uma outra passageira tomou parte da situação, por achar que a situação era causada por uma disputa política, e chegou a instigar o homem a fazer atos violentos. A mesma teria acompanhado o elemento até a delegacia da Polícia Federal no Terminal 3 de GRU.

No Brasil, ao contrário de diversos outros países, não é permitido que a empresa aérea faça o banimento de algum passageiro através da proibição de venda de passagem para o mesmo. Em certos países, passageiros com este comportamento são banidos, já que a recusa de serviço é permitida por lei, desde que não seja por discriminação racial, religiosa, de sexo ou nacionalidade.

É o que ocorreu, por exemplo, no caso de Chloe Haines, uma mulher de 25 anos que foi proibida para sempre de voar, após confusão em voo na companhia aérea Jet2:

O caso desta sexta-feira a bordo do voo da Azul vem logo após uma outra confusão também causada em um outro voo da Azul, no final de agosto no Rio de Janeiro, onde um passageiros foi carregado à força para fora da aeronave:

 

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